1. Introduction
Thank you for choosing Infyways Solutions Private Limited (“Company”, “we”, “us”, or “our”). We are committed to providing quality services to you, and part of that commitment includes a clear, fair, and reasonable Refund Policy.
2. Service Cancellation
If for any reason you wish to discontinue the service, you can
contact us at
[email protected]. Please provide us with your order information and reason for cancellation.
3. Refund Eligibility
In general, if you have a problem with the service provided, we encourage you to contact us directly at
[email protected], and we’ll do our best to solve the issue. Refunds are given at the sole discretion of the Company. In order to be eligible for a refund, you must:
- Request the refund within 7 days of the original purchase date
- Provide a detailed and grounded reason why you’re applying for a refund
- Be in compliance with our Terms and Conditions at the time of the refund request
4. Non-Refundable Services
Please note that some services are non-refundable. These include, but are not limited to:
- WordPress Plugins
- Joomla Extensions
- Software – Intangible
- Consulting services
- Custom development services
- Special promotions
5. Refund Process
If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment. This includes payments made through PayPal, credit cards, or Razorpay. Please note that refund times may vary depending on the payment provider. We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not.
- PayPal Refunds: If the payment was made through PayPal, the refund will be issued to the PayPal account that was used for the original purchase.
- Credit Card Refunds: For payments made through credit cards, the refund will be issued to the same credit card that was used for the original purchase.
- Razorpay Refunds: If the payment was made through Razorpay, the refund will be credited to the original mode of payment.
6. Changes to This Refund Policy
We reserve the right, at our sole discretion, to modify or replace this Refund Policy at any time. Changes to this Refund Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
Infyways Solutions Private Limited 223,224 DLF Cyber City, Bhubaneswar Email:
[email protected]
