More than 800+ satisfied clients and counting, since 2010

Blog

How to Edit, Halt & Cancel Orders in Magento Stores?

Edit, Halt & Cancel Orders in Magento Magento helps to create beautifully designed eCommerce websites. But apart from the creativeness, the transparent functionality and the ease of placing orders by the customers also influences the success of these online stores. So to make things simpler for customers, Magento allows easy way to edit an order, place an order on hold and even cancel an order. This tutorial will assist you in doing so.

Steps to Edit an Existing Order in Your Magento Store

  • Log into your Magento store backend after entering the correct credentials
  • From the Admin Panel, Select Sales > Orders
  • Click on the pending order you wish to edit in your Magento store
  • Click the Edit button at present at the top of the screen
  • A warning will be prompted. Click Ok to continue.
  • Make the necessary changes and click Submit Order to reprocess the order.

Steps to Place an Order on Hold in Magento

  • From the Admin Panel, select Sales > Orders
  • From the list, find the pending order you wish to put on hold
  • Next, click the View button
  • Click Hold to place the selected order on hold

Steps to Cancel an Order in Magento Shopping Cart

  • From the Admin Panel, select Sales > Orders
  • From the list, find the pending order you wish to cancel
  • Click the Edit link at the end of the row
  • On the Upper right corner, click the Cancel button to terminate the pending order

If you wish to change the shipping address or the billing address, then you can do so editing the existing order instead of canceling it. But if you have ordered the wrong product or have ordered more than the required amount, then canceling the order is the only way to terminate it.

Written by

The author didnt add any Information to his profile yet